Privacy Policy

PeakCampNepal is committed to protecting the privacy, confidentiality, and personal information of our clients, travelers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable laws, tourism regulations, electronic transaction practices, and privacy principles recognized under the laws of Nepal.

By using our website, booking our services, or communicating with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Full name, nationality, passport details, and date of birth
• Contact information including email, phone number, and address
• Emergency contact details
• Travel insurance information
• Medical or dietary information voluntarily provided for safety purposes
• Payment and transaction details
• Trekking, tour, and travel preferences
• Website usage data including IP address, browser type, and cookies

2. Purpose of Information Collection

Your information may be used for:

• Booking and operating trekking, tours, expeditions, and travel services
• Processing permits, visas, flights, accommodation, and transportation
• Emergency response, rescue coordination, and safety management
• Customer support and communication
• Legal, immigration, and government compliance requirements
• Improving our website, services, and customer experience
• Marketing updates or promotional materials, only where permitted

3. Information Sharing & Disclosure

PeakCampNepal does not sell or trade personal information to third parties. Information may only be shared with:

• Government authorities for permits, immigration, tourism, or legal compliance
• Airlines, hotels, transportation providers, guides, porters, and operational partners
• Insurance providers or emergency rescue operators when required
• Payment service providers for transaction processing
• Authorities where disclosure is required by Nepalese law

All third-party partners are expected to maintain reasonable confidentiality and data protection practices.

4. Data Protection & Security

We take reasonable technical and administrative measures to protect personal information against:

• Unauthorized access
• Misuse
• Loss
• Alteration
• Disclosure, or destruction

While we strive to protect all information, no electronic transmission or online storage system can be guaranteed 100% secure.

5. Medical & Sensitive Information

Medical, dietary, or health-related information provided by Travelers shall only be used for:

• Trek safety
• Emergency response
• Rescue coordination
• Health-related operational arrangements

Such information shall remain confidential except where disclosure is necessary for the Traveler’s safety or required by law.

6. Cookies & Website Usage

Our website may use cookies and analytics tools to improve website performance, functionality, and user experience. Users may disable cookies through browser settings; however, some website features may not function properly.

7. Marketing & Communication

PeakCampNepal may send trip updates, promotional offers, newsletters, or travel-related information through email or digital platforms. Users may unsubscribe or opt out of marketing communications at any time.

8. Media & Content Usage

Photos, videos, reviews, or testimonials taken during trips may be used by PeakCampNepal for promotional, marketing, social media, or website purposes unless the Traveler requests otherwise in writing before or during the trip.

9. Data Retention

Personal information shall only be retained for as long as reasonably necessary for:

• Operational purposes
• Legal compliance
• Accounting and tax records
• Tourism and immigration requirements
• Safety and business documentation

10. Third-Party Links

Our website or communication platforms may contain links to third-party websites. PeakCampNepal shall not be responsible for the privacy practices, security, or content of external websites.

11. Children’s Privacy

We do not knowingly collect personal information from minors without the consent of a parent, legal guardian, or authorized representative.

12. Governing Law & Policy Updates

This Privacy Policy shall be governed by the laws of Nepal. PeakCampNepal reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated versions shall become effective upon publication on official platforms of the Company.

For privacy-related concerns or requests, clients may contact PeakCampNepal through the official company email or office contact information.

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